Ledger's Recall Reaches the Warehouse, Not the Seed Phrase
The pause covers the boxes still in transit. The seed phrases are already written down.
Ledger asked CryptoBilis to pause all sales and shipments of its devices while it investigated reports of user losses, calling the pause a precaution pending the results of its investigation[1].
The remedy lands on the buyer. Anyone who bought from the reseller in the past 90 days was told not to set the device up[2]. Anyone who already set it up was told to move funds to a new device with a new seed phrase[2]. The pause stops at the warehouse. A seed phrase written down last month does not[2].
What to do: if the device came from CryptoBilis in the past 90 days, do not set it up, and if it is already in use, move funds to a new device with a new seed phrase[2].
Who gains, who loses
Receipts
Ledger asked CryptoBilis to pause all sales and shipments of Ledger devices while it investigated reports of user losses.
“As a precaution, and pending the results of our investigation, we have asked CryptoBilis to pause all sales and shipments of Ledger devices,”
Ledger told customers who bought devices from CryptoBilis within the previous 90 days not to set them up, and told customers who had already set them up to move funds to a new device with a new seed phrase.
“Ledger told anyone who bought from the shop in the past 90 days not to set the device up.”
Cabal Desk is reporting, written with AI under human oversight. Every bracketed number opens its receipt: the source, the quoted span, the hash. Headlines and characterisations are commentary; the sourced facts are the receipts. Not investment advice. Corrections log. Editorial & legal.