Ledger said it was investigating reports of lost funds from Southeast Asian users who bought products from the reseller CryptoBillis, asked CryptoBilis to pause all Ledger-device sales and shipments, advised buyers from the previous 90 days not to begin setup, and told already-set-up users to consider moving assets to a new Ledger signer with a new seed.

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“Ledger is investigating reports of loss of funds from users in South East Asia who purchased products from a reseller named CryptoBillis. As a precaution, and pending the results of our investigation, we have asked CryptoBilis to pause all sales and shipments of Ledger devices. We recommend Ledger users who purchased from this reseller in the last 90 days to not initiate set up if you have not done so yet. If you have set up your Ledger device, consider moving assets to a new Ledger signer (with”